I created a Paypal account for my client. But when I tried to log-in, I can't access it. I am now in trouble. Luckily, those Paypal guys helped me out. Here is the scenario. I posted this thinking that others might had same problem with mine. I edited some information to protect the rights of the company involved. These inquiry is through email.
Arteo Pilar: I need some details regarding these. "That bank account is already assigned to another PayPal account. For security purposes, each bank account may only be assigned to one PayPal account. Please use a different bank account."
I don't remeber registering before. I can't link the account. How do I confirm it, please?'
Paypal: Thank you for contacting PayPal. Your security is our priority, so we don’t allow bank accounts to be registered to more than one PayPal account. If you received a message saying that your bank account is already linked to a PayPal account, it’s likely that this is a PayPal account you no longer use, or perhaps another authorized user (spouse,family member) has your bank account linked to their PayPal account.
If you think you may have an older PayPal account, we encourage you to try to regain access to it. Need assistance remembering your log-in? Just click the "Forgot your email address or password?" link. Once you’ve gained access to your original account, you may consider closing your newer PayPal account, and using that original account. Just be sure to update your personal information in your “original” PayPal account such as email address, phone numbers, street address and financial details. Just click the “Profile” link under the My Account tab.
Arteo Pilar: Hi, I really can't remember having an old Paypal account. How did it happen? Can you call the contact person on the old account and confirm them their Paypal account? Can you send me instruction how to track it down.
Paypal: Thank you for contacting PayPal. I sincerely apologize for the inconvenience this has caused you.
Security is our top priority that is why we do not have a way to reveal specific information of the account of another PayPal user. I regret telling you that I will not be able to respond in your request to check someone else who is using your bank.
As what our system confirmed, the bank account you are trying to use might be registered to another or inactive account. You will be able to confirm the person who might be using the account by going to the “Forget our Password" page.
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I'll be glad to hear from you if you need clarification. Just give us a call and we will try our best to give you immediate answers. Thank you for choosing PayPal for your online payment needs. We appreciate your business.
Arteo Pilar: Look: Here is what happened.
I made a registration in Paypal using paypal@hotelpilipinas.com.
But i guess I had skipped the confirmation page. I did not enter the confirmation code. Then I logged out. But when I tried sign-in again, I also skipped the add bank option. I cant sign in. It says that my email is not registered bla bla bla.
So i tried to register again using the same email paypal@hotelpilipinas.com then I made the confirmation. Now I was trying to add bank but I can't. Look, I need this Paypal and bank account for business purposes for our Online reservation system for our hotel. If I can't have it, I won't be able to use your service. I know, that's a loss for you too. If you believe that the "old account" you are saying is inactive, maybe it was registered by mistake or unintentional.
I hope this problem be fixed today so that we can avail your service.
Paypal: Thank you for contacting PayPal. I made a careful review and it appears that there is an account under a domain name @hotelpilipinis.com which maybe related to your account.
Arteo Pilar: Whoa!Thank you so much. Really a great help. Lucky, I kept the password. Keep it up guys....
Paypal: You are welcome. We are always happy to hear from our PayPal members. We at PayPal take pride in our service, and it's a pleasure for us to know that you're a satisfied PayPal customer. We hope you'll tell your friends about our service. Don't forget, we're always around if you need us. Just click "Help" in the top right corner of any PayPal page to visit our improved Help Center.
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